For all appointments & enquiries, please call (02) 9517 1764 or click here to request an appointment online.
We are happy to hear from you. Please contact us using the information below:
When you first call the centre we will briefly discuss your needs to determine the right pain specialist for you to see. We will then recommend some appointment times for you and discuss the consultation fees with you.
If you are attending under Medicare you will need a referral from your GP or a medical specialist. You can make the appointment without the referral but you will need it when you attend. If you do not bring a referral you may need to pay the full fee without getting a Medicare rebate.
If you have workers compensation, motor vehicle accident, department of veterans affairs or another form of compensation they may pay for the consultation. You need to obtain approval for the consultation prior to attending or you will need to pay for the consultation on the day.
Psychology and physiotherapy consultations may be partly covered by Medicare. Only a GP can refer to a physiotherapist, while a GP or psychiatrist can refer to a psychologist.
Please note that as a private practice we do not bulk bill. As such you will need to pay for the consultation on the day and then claim back the Medicare rebate.
We have full eftpos and Medicare online facilities available, and also accept cash and cheque payments. If you link your medicare card to your bank account we can process the medicare rebate for you and you should receive it within twenty-four hours of making the payment.
When you come for your Appointment please remember to obtain and bring the following
To cancel an Appointment
Telephone the office during business hours and allow at least 1 days’ notice so that we can offer your appointment time to patients on our waiting list.
We recognise that your time is valuable, and we make every effort to run on time. Occasionally emergencies or patients require a little more time, and these cause scheduling delays beyond our control. We apologise if we keep you waiting.